Archive for the ‘Reporting Spam’ Category

Block someone from sending you messages

Tuesday, February 23rd, 2010

When you join Volentia you’ll automatically be able to exchange messages with the Network Creator and Administrators. Anyone else must be added as your friend in order to exchange private messages with you.

If you’d like to prevent someone from sending you private messages and invitations, you can block messages from any member on the social network. To block a sender, go to your inbox and locate a message they’ve sent you. Open the message and click the “Block messages” link.

You can also block messages via a member’s profile page. Below the member’s profile photo, click the “Block Messages” link.

If you think you’re being spammed/harassed, please contact us. Spamming/harassment is clearly against our Terms of Service and we take it very seriously.

Please use the “Report An Issue” link at the bottom of Volentia to report spam, harassment, abuse or any other issue that you think we should be aware of.

Volentia is a self regulated community and Volentia members are the “eyes and ears” of the community. We appreciate all feedback!

Posted in Email, Messages, Privacy, Reporting Abuse, Reporting Spam | Comments Off

There’s spam in my Volentia mailbox. What should I do?

Tuesday, February 23rd, 2010

If you’re a member of Volentia and someone sends you spam, the first thing to do is to block that person from sending you messages.

At the bottom of your email message, you will see “To control which emails you receive on Volentia, click here.”

Click on the link and you will be taken to the Opt-Out page. You can choose what emails you would like to opt-out of if you are a member of Volentia. Block all emails from the sender.

Please contact us immediately using the “Report An Issue” link at the bottom of Volentia

If someone is spamming members on Volentia we will suspend that person’s account. Suspending a member removes their profile and all of their content from Volentia, including profile comments they’ve left for other members.

Spamming is against Volentia’s Terms of Service, and we investigate all reports of spam.

Posted in Email, Reporting Spam, Volentia Tutorials | Comments Off