We support Internet Explorer 7 & 8, Firefox 2 & 3, Safari 3 & 4 and Chrome 4. If you’re using a different browser (perhaps one provided by your internet service provider) it might not be compatible.
Make sure Cookies are enabled in your browser options/preferences/settings
and also enable JavaScript in your browser options/preferences/settings
It might also be useful to clear your browser’s cache
Sometimes it helps to click on the Forgot Your Password? link, send yourself a reset password link and take it from there.
Also, it’s possible that you have other cookie blocking software enabled. Some ISPs, browsers, and security software offer cookie blocking functionality, and other users with similar problems have been able to sign in after disabling this feature.
If you still cannot log in / sign up after doing the above, please let us know by using the “Report An Issue” link at the right hand bottom of Volentia